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Contact Us

United States

For help with ACCU-CHEK products, please call:

1 800-858-8072

Get meter support 24 hours a day, every day, and software support M-F 8am-10pm ET.

You may also contact us using the online form.

 

Canada

For everyday questions about diabetes or for help with your Accu-Chek product, contact Accu-Chek Customer Care for assistance.

1 800-363-7949

Monday to Friday, 8:00 am to 8:00 pm (ET)


Or, write to us at:

Roche Diagnostics
c/o Accu-Chek Customer Care
201 Armand-Frappier Blvd.
Laval (QUEBEC) H7V 4A2


You may also send us an email by completing the online form.